Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Resolution Guarantee

  • Our customer help staff is working day and night to reply to all your service questions. Every ticket you send out to us will be taken care of within less than 1 hour. If your issue requires aid from an admin, we will send the ticket to the person on shift and will inform you that the issue is under control.

  • Top quality support service

  • Professional Tech Support Service

  • We’ll be on–line for you round the clock to offer help and tech support and also to aid you with any trouble that you may have while you are taking care of your virtual server. We’ll assist you with all pre–installed apps, like your OS, server management panel (with regards to the VPS type) and the Website Control Panel made 100% by our developers.

  • Intuitive help center

  • A Descriptive Help Zone

  • An exhaustive and constantly updated articles base is built into our custom–built Website Control Panel. It offers you quick tips on how to carry out all of the common website supervision duties. The Help area supplies in–depth how to articles and step–by–step video lessons. You can access the Help section by clicking on the Help or Video buttons in the right side of each Control Panel section.