Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service crew is trained to swiftly attend to all Linux shared website hosting packages users’ queries and information inquiries. Via our ticketing system, it will be possible to post your issue and a support crew member is going to go back to to you in less than maximum one hour. In actual fact, practice proves that the general resolution time is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily write to us 24x7x365 with any problem you may have related to our solutions. We have professionals working on daily basis to provide you with solutions when required. You can use the ticketing system or send us an e–mail anytime, or you can pick–up the telephone or make use of the live chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a thorough practical knowledge base into the Control Panel so that you could receive valuable step–by–step guidance any time. Each area of the Control Panel has its own contextual support area featuring a group of how–to posts. We have also prepared videos to offer you with a superior idea of exactly how to complete any presented activity.