Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center section included in your Website Control Panel offers a collection of help articles and commonly asked questions. Aimed at solving any common issue that you might possibly chance upon, they are compiled by our support team of trained techs.

  • Top quality support service

  • Instructional Video Clips

  • For people who prefer to learn how to address a regularly experienced issue by watching a tutorial video clip, we have added a selection of video tutorials to our Website Control Panel. All the tutorials are very short and simple to understand. They offer step–by–step demonstrations of different website management actions.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7/365 customer care service and a sixty–minute response time guarantee. Our skillful techs will be at your disposal 24x7 to answer your queries and to settle any problem that you might possibly stumble upon. Simply send a client support ticket from the Help Center section and we’ll get back to you without any delay at all.